Serving Santa Barbara and Surrounding Areas
Mon - Sat : 8:00 am - 6:00 pm
Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.
Getting a quote is easy! Simply contact us by phone or email, and provide some basic details about your home or business, as well as the cleaning services you need. We’ll give you a personalized estimate quickly and free of charge.
No, you are only charged based on the actual time and work completed. Our goal is to provide a fair and transparent pricing model that reflects the effort required for your cleaning.
Not at all! We value your time and privacy. You can get a free quote over the phone or email without needing an in-person visit.
Yes, cleaning supplies are included in our services. We use professional-grade, eco-friendly products to ensure the highest standards of cleanliness while keeping your family, pets, and the environment safe. If you have specific products you’d like us to use, just let us know! .
Your satisfaction is our priority! If you’re not completely satisfied with any part of our service, contact us right away, and we’ll work to resolve the issue promptly. We stand by our satisfaction guarantee to ensure you’re happy with the results. Let us know if you'd like to refine or add to these! 😊 .
We cannot guarantee same-day bookings, but depending on availability, we may be able to accommodate your request. Contact us as early as possible to check for openings.
It’s completely up to you! If you won’t be home during the cleaning, just let us know how to access your house (e.g., a key, entry code, or other instructions). We’ll ensure your space is securely and professionally cleaned..
We strive to arrive at the scheduled time; however, we allow for a one-hour window to account for traffic or unexpected delays. If there’s a delay, we’ll notify you immediately with an updated ETA..
You are only charged after the cleaning is completed. Your invoice will reflect the service provided and any additional requests, ensuring a fair and accurate billing process..
No, there are no commitments or contracts required. You can cancel or adjust your service at any time without penalties. We believe in providing flexible and convenient solutions for all our clients.
Our standard cleaning includes thorough cleaning of every room in your home. This includes dusting, vacuuming, mopping, cleaning surfaces, and sanitizing bathrooms and kitchens. If you have specific requests or need additional services, let us know when booking, and we’ll customize the cleaning to your needs.
Yes, we provide all the cleaning supplies needed for your service, including eco-friendly and safe products. If you have specific products you’d like us to use, feel free to provide them, and we’ll gladly accommodate your preferences.
We offer a variety of cleaning services, including:.
Weekly and biweekly cleanings. One-time deep cleaning. Move-in and move-out cleaning.Vacation rental cleaning..Office and commercial cleaning.. You can visit the “Services” section of our website for a full list and details. .Typically, one cleaner is assigned to your home. For recurring services, we do our best to send the same person to ensure consistency and familiarity with your preferences..
Yes, all of our cleaners go through a thorough screening process, including background checks, reference checks, and in-person interviews. We only hire experienced and professional cleaners to ensure the highest standards of service..
